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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jacob varghese

April 30, 2026

5  out of  5
rating by jacob varghese
"Courteous, friendly and informative staff."
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Denise Love

April 30, 2026

5  out of  5
rating by Denise Love
"Cal is a great State Farm agent, very knowledgeable, he takes time to explain everything to you. We’ve been with State Farm for over 42 years."
We responded:
"Thank you, Denise! I'm glad to know that our team's expertise and dedication have positively impacted your experience. It's fantastic to hear you've been with State Farm for over 42 years. If you have any questions or need assistance, don't hesitate to reach out. We’re here to help!"
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Lindsey Stolp

April 27, 2026

5  out of  5
rating by Lindsey Stolp
"Avery is a gem every single time. This office is the best insurance provider IVE EVER DONE BUSINESS WITH. they show over and over again How much they wanna be there for their customers and I don't think anybody could ask for more. Just wow."
We responded:
"Lindsey, thank you so much for your review! I'm happy to know that our office has been able to support you during such hard times. Looking forward to assisting you with all your insurance needs! Let us know if there's anything else we can do for you."
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Gayle Clark

April 27, 2026

5  out of  5
rating by Gayle Clark
"Stasiaa Did a great job in helping me she so sweet and smart does her job very well"
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Kris Himes

April 24, 2026

5  out of  5
rating by Kris Himes
"I have been with them for over a year and they have been absolutely fantastic. Anything I’ve needed they get it done quickly and without question!"
We responded:
"Thank you, Kris! I'm happy to know you've had such a positive experience with us over the past year. We're committed to providing quick and efficient service for all your needs. Let us know if there's anything else we can assist you with!"
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James Bridgewater

April 24, 2026

5  out of  5
rating by James Bridgewater
"Always fast and excellent service friendly service"
We responded:
"James, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Tim Shank

April 21, 2026

5  out of  5
rating by Tim Shank
"Stasia was excellent in helping us with a claim we have for both of our cars, as well as with everything regarding our insurance needs. Definitely helped every step of the way, and made the claims process easy to complete and understand."
We responded:
"Thank you, Tim! I'm so happy to hear that Stasia was able to assist you with your claims and insurance needs. Our team is dedicated to making the process as smooth as possible. If you need anything else, feel free to reach out!"
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Kylan Fishburn

April 21, 2026

5  out of  5
rating by Kylan Fishburn
"Lorelei was nothing but helpful. Absolutely recommend using their services for insurance."
We responded:
"Thank you, Kylan! I'm happy to hear that Lorelei was so helpful. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Rebecca McDaniel

April 21, 2026

5  out of  5
rating by Rebecca McDaniel
"Joe was knowledgeable, informative and very helpful! He made the transition to State Farm quick, easy and pleasant."
We responded:
"Thank you for your review, Rebecca! I'm happy to hear that Joe was able to make your transition to us smooth and enjoyable. Our team is dedicated to providing knowledgeable and helpful service. If you need anything else, feel free to reach out!"
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TERI JACOBS

April 20, 2026

5  out of  5
rating by TERI JACOBS
"Cal is amazing no hard sales pitch was very attentive and listened to what I was saying. Very helpful in making the right decision. Very knowledgeable in what there is to offer.."
We responded:
"Thank you for your review, Teri! I'm glad you found the experience attentive and helpful. It's wonderful that our team's knowledge and approach positively influenced your decision. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Daniel

April 17, 2026

5  out of  5
rating by Daniel
"Very helpful and informative. Got me the best rates and prices. Would definitely recommend."
We responded:
"Thank you, Daniel! I'm happy to know you found our service helpful and informative. It's great to hear that we could assist you with competitive rates. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Jessica Gajai

April 16, 2026

5  out of  5
rating by Jessica Gajai
"Joe was awesome! He got me a very affordable rate for the coverage I wanted."
We responded:
"Thank you, Jessica! I'm happy to hear that Joe was able to help you find an affordable rate for the coverage you needed. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out anytime!"
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Nichole Ralls

April 16, 2026

5  out of  5
rating by Nichole Ralls
"Easy, fast, cheapest rates!"
We responded:
"Thank you, Nichole! I'm happy you found our service easy and fast, and that our rates work well for you. We’re always here to help with your insurance needs!"
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A.J. Cluck

April 15, 2026

5  out of  5
rating by A.J. Cluck
"I worked with Jeff Ross in this office. He was easy to talk to, explaining things well, and the pricing was great!"
We responded:
"Thank you, A.J., for sharing your experience! I'm happy to hear that Jeff made everything clear and that you found our pricing satisfactory. We appreciate your feedback and are here to assist with any other insurance needs. Let us know if there's anything else we can do for you!"
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Russell Sauer

April 14, 2026

5  out of  5
rating by Russell Sauer
"I bought a new vehicle and just called to switch out the older one. Quick and easy! Anne Marie was very pleasant and eager to help out!"
We responded:
"Thank you, Russell! I'm happy to hear that Anne Marie made the process of switching your vehicle quick and easy. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Tony Timko

April 11, 2026

5  out of  5
rating by Tony Timko
"I’ve been working with Cal for about a year now, and I couldn’t be happier with the experience. He and his team are incredibly helpful and responsive, and they always take the time to make sure I understand my options. Everyone is friendly, easy to communicate with, and quick to follow up whenever I have questions. Amy especially has been great as I’ve communicated with her most! I definitely recommend him for your insurance needs and truly appreciate having him as my agent."
We responded:
"Thank you, Tony, for your fantastic feedback! I'm glad to hear that you’ve had such a positive experience with our team over the past year. It's wonderful to know that Amy and the rest of the team have been able to assist you effectively. We’re committed to providing clear and responsive service, and your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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estahr81

April 10, 2026

5  out of  5
rating by estahr81
"Stasia has been very sweet, helpful and very responsive in assisting with my insurance questions for my family."
We responded:
"Thank you for sharing this! I'm happy to hear that Stasia has been so helpful and responsive with your insurance questions. Our team is dedicated to providing excellent service, and it's great to know we're meeting your needs. If you have any more questions or need assistance, feel free to reach out anytime!"
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Jami Mattson

April 10, 2026

5  out of  5
rating by Jami Mattson
"Very nice and polite. I'd definitely recommend him to anyone."
We responded:
"Thank you, Jami! I'm happy to hear you found the service nice and polite. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out. Thanks for choosing us!"
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Tyisha Antwine

April 8, 2026

5  out of  5
rating by Tyisha Antwine
"Gabbie is the sweetest! She very helpful, patient, and kind. She made the entire process less stressful for me."
We responded:
"Thank you for your wonderful feedback, Tyisha! I'm delighted to hear that Gabbie made the process easier and more pleasant for you. Our team is dedicated to providing supportive and caring service. If you need anything else, feel free to reach out!"
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Lindsey Skinner

April 6, 2026

5  out of  5
rating by Lindsey Skinner
"Awesome customer service!"
We responded:
"Lindsey, thank you for your feedback! I'm glad you enjoyed our customer service. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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MC Khai

April 4, 2026

5  out of  5
rating by MC Khai
"I've been a car owner since 2017, and no insurance company has been able to beat Shelter Insurance—until now. Their service had been solid for years, but I recently discovered an even better option. Initially, when I received a quote email from Mr. Cal Kiburz at State Farm, I was skeptical—it seemed almost too good to be true and looked like it might be a scam. However, after receiving follow-up mail confirmation, I realized this was indeed a legitimate offer with genuine savings that could beat my current Shelter Insurance rates. With my previous insurance policy set to expire within a month, I decided to call State Farm to verify the details. The process was seamless, and I'm glad I made the switch. The customer service was professional, transparent, and efficient throughout the entire transition. After years of loyalty to Shelter Insurance and comparing various options, I can confidently say that State Farm has impressed me with their competitive rates and exceptional service. I highly recommend them to anyone looking for reliable auto insurance coverage. Pros: Rates that finally beat my long-time provider Professional and responsive customer service (special thanks to Mr. Cal Kiburz) Smooth transition process Legitimate, trustworthy company with proper follow-up Bottom Line: If you're shopping for auto insurance and want to potentially beat your current rates, definitely get a quote from State Farm. You won't be disappointed."
We responded:
"Thank you for your review! I'm happy to hear that you found our rates competitive and the transition process smooth. I'm glad our office made a positive impact on your experience. We appreciate your recommendation and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Steve Coatney

April 2, 2026

5  out of  5
rating by Steve Coatney
"Avery is the best. Resolved a problem on State Farms end so we could get our new car insured."
We responded:
"Thank you, Steve! I'm glad Avery helped you get your new car insured. Our team is dedicated to excellent service. If you need anything else, just let us know!"
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Ron Miranda

April 2, 2026

5  out of  5
rating by Ron Miranda
"Helped me get a great price on my insurance, great guy . Will referrer my friends"
We responded:
"Thank you, Ron! I'm happy to hear you got a great price on your insurance. Thank you for referring your friends; it means a lot to us. If you need anything else, feel free to reach out!"
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Daxton Byers

April 2, 2026

5  out of  5
rating by Daxton Byers
"Dalton was very professional and is a great referral partner."
We responded:
"Thank you, Daxton! I'm happy to hear that Dalton's professionalism made a positive impact. We value having him as part of our team. If there's anything else we can assist you with, feel free to reach out!"
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Shawna Renee

March 26, 2026

5  out of  5
rating by Shawna Renee
"I cannot say enough great things about working with Lorelai at State Farm. From the very first conversation, she has been an absolute standout—professional, attentive, and genuinely kind. Lorelai’s customer service is next-level. She is incredibly detail-oriented, communicates clearly, and delivers information quickly—no chasing, no confusion, just results. In a world where that’s rare, she truly sets the bar. The most impressive part? She was able to reduce my car insurance from $368/month down to just $111/month—for the exact same coverage I previously had with Allstate. That alone speaks volumes about her knowledge, honesty, and commitment to her clients. Because of the trust she built so quickly, I’ve now moved all of my insurance—auto, life, and homeowners—over to her. I have completely cut ties with Allstate, and I have zero regrets. Lorelai is an absolute gem—knowledgeable, efficient, and an absolute sweetheart to work with. If you’re looking for someone who truly takes care of you and treats your business like it matters, she’s the one. Highly, highly recommend!"
We responded:
"Thank you, Shawna Renee, for your wonderful feedback about Lorelai! I'm glad to know her professionalism and attention to detail have made such a difference in your insurance experience. It's fantastic that she was able to reduce your car insurance costs while maintaining the same coverage. Your decision to move all your policies to our office is greatly appreciated. Let us know if there's anything else we can do for you!"